Full Time Caseworker
REPORTING FUNCTION: Shelter Manager
DESCRIPTION: The caseworker is responsible for answering the hotline and providing appropriate interventions and referrals. The caseworker will also provide direct services to shelter clients in addition to participating in the maintenance of shelter. This position requires flexibility with scheduling, as the shelter is a 24-hour facility.
1. Maintain up-to-date documentation in database system and ensure that client files are maintained according to agency standards.
2. Complete required reports including monthly board reports and grant reports.
3. Report any physical facility issues to the shelter manager.
4. Remain on the premises until the next shift arrives to ensure shelter coverage.
5. Review all hotline calls and case notes added to the database since the last shift.
6. Oversee shelter chores and ensure the shelter is adhering to DCA standards.
7. Complete rooms checks at the beginning and end of each shift.
8. Inventory all shelter supplies and restock or reorder when needed.
9. Facilitate ordering and pick up of shelter food, when assigned by supervisor.
10. Attend weekly individual supervision and case conference meetings.
11. Attend all staff meetings, agency trainings, and outreach and awareness events.
12. Act consistently with agency’s philosophy and expectations.
13. Perform all other related duties as required.
1. Answer all hotline calls and provide interventions based on documented policies and procedures.
2. Provide direct services to assigned caseload and assist clients with goal setting and accessing resources.
3. Provide crisis intervention services to shelter clients and hotline callers when needed.
Training and Programming
1. Identify and develop programming based on client needs.
2. Present to new staff/volunteer’s portions relating to job function of DASACC’s mandated 60-hour staff/volunteer training.
3. Provide hotline and caseworker training for new staff when assigned by supervisor.
1. Attend community and state-level peer support meetings, under the direction of your supervisor.
1. Complete sixty-hour victim counselor privilege training within first six months of employment.
2. On call for SART at least two weekends per year.
1. Bachelor’s degree in human service field, preferred. Years of experience may substitute for a college education.
2. Commitment to the anti-violence movement and cultural competency.
3. Skilled in critical thinking, written and verbal communication, problem-solving, and advocacy.
4. Adaptable to a changing environment, collaborative, and reliable.
5. Flexibility with scheduling.
6. Computer literacy and comfort with database systems and reporting.
7. Valid NJ driver’s license.
8. Bilingual abilities are preferred but not required.
ANTI-RACISM/ANTI-OPPRESSION STATEMENT: DASACC serves all those who identify as being impacted by interpersonal violence; and we strive to maintain knowledge and sensitivity of the impact of race/ethnicity, religion, sex, sexual orientation, gender identity, gender expression, citizenship, disability status, neurodiversity, age, mental health, substance use and any other aspect which make a person unique. DASACC is committed to fostering the leadership and elevating the voices of people of color, Indigenous people, immigrants and refugees, low-income people, LGBQTIA+, and transgender persons, gender non-conforming, and non-binary people, people with disabilities, young parents, people who were formerly incarcerated, and people living in the many intersections of these experiences. We encourage people from these communities to apply.