TITLE: Caseworker (per diem)

 

REPORTING FUNCTION: Shelter Manager

Pay: $24/hour

 

DESCRIPTION: The caseworker is responsible for answering the hotline and providing appropriate interventions and referrals. The caseworker will also provide direct services to shelter clients in addition to participating in the maintenance of shelter. This position requires flexibility with scheduling, as the shelter is a 24-hour facility.

 

DUTIES:

 

Administration

1.    Maintain up-to-date documentation in database system and ensure that client files are maintained according to agency standards.

2.    Report any physical facility issues to the shelter manager.

3.    Remain on the premises until the next shift arrives to ensure shelter coverage.

4.    Review all hotline calls and case notes added to the database since the last shift.

5.    Oversee shelter chores and ensure the shelter is adhering to DCA standards.

6.    Complete rooms checks at the beginning of each shift.

7.    Inventory all shelter supplies and restock or reorder when needed. 

8.    Act consistently with agency’s philosophy and expectations. 

9.    Perform all other related duties as required.

 

Casework

1.    Answer all hotline calls and provide interventions based on documented policies and procedures.

2.    Provide direct services to assigned caseload and assist clients with goal setting and accessing resources.

3.    Provide crisis intervention services to shelter clients and hotline callers when needed.

 

Training and Programming

1.    Provide hotline and caseworker training for new staff when assigned by supervisor.

Other

1.    Complete sixty-hour victim counselor privilege training within first six months of employment.

 

MINIMUM QUALIFICATIONS:

1.    Bachelor’s degree in human service field, preferred. Years of experience may substitute for college education. 

2.    Commitment to the anti-violence movement and cultural competency.

3.    Skilled in critical thinking, written and verbal communications, problem-solving, and advocacy.

4.    Adaptable to a changing environment, collaborative, and reliable.

5.    Computer literacy and comfort with database system and reporting.

6.    Valid NJ driver’s license.